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Shipping & Returns

Returns Policy

14 Day No Risk Money Back Guarantee

Now you can try Tieline Bridge-IT IP Audio codecs RISK FREE for 14 days. Order your Tieline Bridge-IT codecs online at TieStore and if you are not completely satisfied with their high quality, user friendly interface and rock solid performance you may request a refund within 14 days from the date of your purchase invoice.

We’ve introduced the 14 Day No Risk Money Back Guarantee to help those who are new to Audio over IP or new to using Tieline codecs, so you can feel completely safe buying Tieline codecs online via TieStore. Purchase your Bridge-IT codecs right now online and test them RISK FREE and take advantage of our comprehensive engineering support teams, user forums and documentation that is available to answer any technical questions you may have and help you get up and running.  

This 14 day RISK FREE guarantee applies only to Tieline Bridge-IT codecs purchased by end users directly from the TieStore online Shopping cart. It does not apply to Tieline registered distributors and does not apply to customers who have purchased Tieline codecs via a Tieline registered Distributor or Reseller.

For the Terms an Conditions of this 14 day no risk money back guarantee see point 15 of the terms and conditions page click here.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.